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A free pack, on your first order

Join the Fumino list and we'll give you a code for a free pack of incense — spend £19.90, add any single pack, and we'll take it off at checkout. Plus first look at new scents.

One free pack per customer, and it can't be combined with our other offers such as any 5 single packs for £19.95. Sticks, cones or backflow cones, any scent. Unsubscribe any time — we won't share your address.

The Arabia Felix draw

One in every seven orders is on us

Until 6 January we're refunding one order in every seven in full. You don't sign up, you don't pay a penny more, and you keep everything you ordered.

  1. Order as normal

    Every order on fumino.co.uk is entered automatically.

  2. We draw every Monday

    RANDOM.ORG picks one order at random from each run of seven.

  3. Every penny back

    Winners are refunded in full, delivery included, and keep their order.

Why seven? To the Romans, the land where frankincense grew was Arabia Felix: Arabia the Fortunate. Rome, the city of seven hills, couldn't get enough of it. We've borrowed a little of that luck.

Start shoppingRead the full story

Draws are made by RANDOM.ORG every Monday. Orders placed by 23:59 on 6 January 2027 are entered. Full terms

Shipping

DELIVERY AREA

We deliver to all UK addresses, including Scottish Highlands, Northern Ireland, the Channel Islands, and the Isle of Man. The same shipping rates and delivery timescales apply across all UK destinations.

We do not currently offer international shipping.

DISPATCH

Orders are dispatched within 1 calendar day of being placed, 7 days a week — including weekends and bank holidays.

SHIPPING RATES & DELIVERY TIMES

Order Value

Shipping Method

Cost

Delivery

£19.90 and over

UK 1 Day Premium

FREE

Next day

Under £19.90

UK 3 Day Standard

£2.99

3 days

Please note: UK 1 Day Premium shipping is not available on orders under £19.90. Delivery times are counted from the date of dispatch, not the date of order.

ORDER TRACKING

Every order includes tracking. Once your order has been dispatched, you will receive an email with a tracking link so you can follow your delivery in real time. If you haven’t received a tracking email within 2 days of placing your order, please check your spam or junk folder and then get in touch with us.

DAMAGED OR MISSING ORDERS

We pack all orders with care, but incense sticks and cones are delicate by nature. If your order arrives damaged or doesn’t arrive within the expected delivery window, please refer to our Refund Policy for details on how we can help.

Questions about shipping? Get in touch — we’re happy to help.

Free delivery over £19.90

Trusted delivery partners, at no extra cost

Satisfaction guaranteed

Fragrances that please, our word is yours

Top-notch support

Friendly British support, for whatever you need

Secure payments

Easy to pay, easier to refund, no bother